Frequently Asked Questions (FAQ)

General Questions

1. What products do you offer? We offer a wide range of products including electronics, fashion, home goods, and more. Browse our categories to find what you need.

2. How can I contact customer support? You can reach our customer support team via email at sales@costigoscollection.com or call us at +123-456-7890. Our support hours are Monday to Friday, 9 AM to 6 PM.

Orders and Shipping

3. How do I place an order? To place an order, simply add items to your cart and proceed to checkout. Follow the on-screen instructions to complete your purchase.

4. What payment methods do you accept? We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

5. Do you offer international shipping? Yes, we ship to many countries worldwide. Shipping fees and delivery times vary depending on the destination.

6. How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

Returns and Exchanges

7. What is your return policy? We offer a 30-day return policy on most items. Items must be returned in their original condition. Please visit our Returns page for more details.

8. How do I return an item? To return an item, please contact our customer support team to initiate the return process. You will receive instructions on how to send the item back to us.

9. Can I exchange an item? Yes, exchanges are possible within 30 days of purchase. Please contact our customer support team to arrange an exchange.

Account and Security

10. How do I create an account? Click on the “Sign Up” button at the top of our website and fill in the required information. You will receive a confirmation email once your account is created.

11. How do I reset my password? If you forget your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password.

12. Is my personal information secure? Yes, we take your privacy and security seriously. We use advanced encryption and security measures to protect your personal information.

Feel free to customize these questions and answers to better fit your specific products and policies. If you need any more help, just let me know!